FAQ
Got a question? We've got answers!
Our customer support is available Monday through Friday: 8 AM-6 PM. Average answer time: within 24 hours
We accept returns within 14 days of purchase. Items must be in their original condition and packaging. Please contact us for more information on how to initiate a return.
Orders are usually shipped within 7 days. Orders are not shipped on weekends.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Additionally, nationwide and global shipping delays (such as those caused by holiday volumes or in limited weather conditions) may have an impact on your estimated delivery date.
Costs are calculated at check out and are based on weight and destination.
We accept credit card payments.
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the progress of your order.
We take the privacy of our customers seriously. Our privacy policy outlines how we collect, use, and protect your personal information. You can view our privacy policy on our website.
You can contact us through our contact page! We will be happy to assist you.